Contact Us

Terms and Conditions

Terms and Conditions

Age Restrictions

You must be aged 18 or older to buy alcohol. It is an offence to sell alcohol to anyone under the age of 18 in the UK.

By placing an order with us online you are confirming you are aged 18 or older. If you are buying alcohol for someone else the recipient must also be aged 18 or older.

Deliveries must be signed for by a person aged 18 or older. If our couriers are in any doubt about the age of the recipient on delivery, they will request to see some form of ID. We reserve the right to cancel the delivery if the age and identity of the recipient is in doubt.


If, for any reason, we are not able to fulfil your order we will contact you for further instruction.

Home Delivery

If you’re not at home when delivery is attempted, we will follow your instructions, if you have provided them, or will leave the order in a safe place. If we are unable to find a safe place, and you have not provided instructions, we will return the order to the brewery.

Shipping is free for all orders £45 and above. Otherwise, it's £5.95.

All orders made before 10am on Thursday, will be delivered before the weekend. We will either deliver your order on our own vans, or our couriers, DHL, will deliver between 9am and 6pm Monday to Saturday (excluding bank holidays).

We use DHL Next Day Delivery as standard: Estimated next working day from the date of dispatch.

Remote locations (the Channel Islands, Scottish Highlands & Northern Ireland) may have longer delivery times.

If you’re not home when delivery is attempted, DHL will try to leave the parcel with a neighbour if anybody is home nearby. If you’ve received a failed delivery attempt you can contact DHL directly to rearrange the delivery on a more suitable day or contact us and we’d be more than happy to help you out. For more information please check DHL's website.

How do I track my order?

For local deliveries, please call us on 01274 594959, or email

For national deliveries, when the order is despatched from our warehouse you will receive an email / SMS from DHL with a tracking number.

What happens if one of my beers is missing or broken?

Contact us at and we can sort this out for you.


If you do change your mind about your order and no longer want your beers, we have a no questions asked return policy. Please get in touch with us at within 14 days of receiving your order.

We only offer refunds for returned orders and do not offer any exchanges. Original delivery charges are non-refundable if your order is returned except in cases where there is an issue with the order.

The cost of postage and safe return of returned orders are the responsibility of the customer until the order is back in our warehouse. We recommend that a trackable method of postage is chosen and you hold on to the proof of postage. Once your order has been returned we will get in touch to let you know it has been received and your refund has been processed. Refunds will be issued back to your original method of payment.


Saltaire Brewery strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods, packaging differences and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes and Saltaire Brewery will not be liable for damages arising from the use of this website or the products sold here.

Where it is not possible to supply all items from your order we will contact you and offer a similar replacement or refund.

Saltaire Brewery

103 Dockfield Road


BD17 7AR


Leave a review

For terms and conditions of our 'Leave a Review' prize draw, please click here


Contact us
If you are having any problems with your checkout, delivery or something has gone wrong, email us at, or call us on 01274 594959. Our customer service team is available Monday to Friday, 8.30am to 4.30pm.

Are you over 18?

By entering this site I agree that I am of legal drinking age.

Enter Site
Beer Yellow